How good a listener are you?
A bite size session
Session Objective
To gain a greater understanding of the skill of listening and how to use that skill to encourage and build rapport
Session Content
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How good a listener are you?
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Why listening is so important
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What makes a great listener?
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Listening and hearing – whats the difference?
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Body language – the power of non-verbal communication
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Listening challenges – what stops it happening
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Building great listening skills
