Understanding the art of Communication
Getting your message across
Training Objective
Communication is an important part of life and one that is often taken for granted. Almost everything we do requires successful communication and to be effective in business, you have to be able to communicate well. The key is to know how to effectively get your message across and achieve clear communication.
On this one day program you will learn about the principles behind good communication and positive influence; skills and techniques for everyday situations. Proven ways to improve the impact you have on everyone you meet and anyone you work with.
What will be covered
At the end of the training you will leave with hints and techniques to try
The course will cover:
- Communication – its more than just speaking
- The importance of perception in communication
- Identify factors that influence others
- Principles of influence for greater success
- Building and maintaining rapport
- The power of using language positively
- Body language – the power of non-verbal communication
- People types and how they affect communication
- Breaking down communication blocks
- Making communication progress clear
